c100 Responsible Gambling — Play with Awareness
At c100, the enjoyment of gaming goes hand in hand with awareness and self-control. This page provides guides, information, and tools to help you always play within healthy and safe limits.
1. c100's Commitment to Responsible Gambling
At c100, this platform is a place for entertainment — not a source of income or a way to resolve financial problems. We are committed to ensuring every user in Malaysia can enjoy Sports Betting, Live Casino, and e-sports in a safe, controlled, and responsible environment.
We believe healthy gambling starts with awareness. That's why c100 provides information, guidelines, and self-control options that every user can apply based on their own needs. Our goal is to make sure you stay in control — not the other way around.
Responsible gambling isn't just a slogan on this platform. It's part of how we operate and how we look after our valued users across Malaysia.
2. Recognise the Signs of Risky Behaviour
It's important to recognise the early warning signs of problem gambling before things get more serious. Here are some signs to watch out for:
- You feel the urge to bet with larger amounts to get the same level of excitement.
- You continue playing even after exceeding your set budget limit.
- You are playing to "chase" previous losses.
- Time spent gambling is affecting your work, family, or social life.
- You hide your gambling activity from the people close to you.
- You feel restless, anxious, or irritable when you're unable to play.
- You borrow money or sell assets to fund your gambling.
If you recognise any of these signs in yourself, we strongly encourage you to make use of the available self-control tools or seek professional help.
How to Set Limits — Time and Money
Set a daily or weekly time limit before you start playing. Decide how long you'll play and stick to that limit even when you're winning. Take regular breaks — at least every 30 minutes — to reassess how you're doing.
Set a maximum amount in MYR that you're comfortable spending per session. Treat your allocated funds as an entertainment cost — not an investment. Never bet with money earmarked for essentials like bills, rent, or food.
Review your c100 account transaction history regularly. Understanding your spending patterns helps you maintain a realistic picture of how much you've spent over the course of a month.
If you feel the need to step away from gaming, you can contact c100 support to request a temporary break for your account. This cooling-off period gives you the time and space to reassess your gaming habits.
3. Available Self-Control Tools
C100 supports users who want to take a more active role in managing their gaming activity. The following self-control options are available upon request through our support team:
- Deposit Limit: You can request a daily, weekly, or monthly deposit limit in MYR for your account. This limit ensures you won't deposit more than the amount you've set for yourself.
- Cooling-Off Period: This option lets you temporarily suspend access to your account — whether for a few days or a few weeks — without fully closing it. It gives you time to step back and reflect.
- Self-Exclusion: If you feel you need a longer or permanent break, you can apply for self-exclusion. During this period, access to the c100 platform will be blocked for your account.
To use any of these self-control tools, please contact the c100 support team via email at [email protected]. We will process your request promptly and without any judgment.
4. Minor Protection
The c100 platform is strictly for users aged 18 and above. We take the protection of children and young people very seriously.
- C100's registration process requires age verification, and all users must confirm they are 18 years of age or older.
- If you become aware that someone under the age of 18 has access to your account, please contact us immediately so we can take the appropriate action.
- We encourage parents and guardians to use parental control software on shared devices to prevent children from accessing online gambling platforms.
- C100 reserves the right to suspend or close any account suspected of being used by an underage individual.
The responsibility of protecting underage individuals is a shared one between the platform and adult users. We ask for everyone's cooperation on this matter.
5. Maintaining Life Balance & Getting Help
Online gaming should be a small part of a balanced life — not the main focus. Here are some guidelines to help you maintain a healthy perspective:
- Make sure gaming doesn't replace quality time with your family, friends, or the social activities you enjoy.
- Don't play when you're feeling stressed, sad, angry, or emotionally unstable — this increases the risk of making poor decisions.
- Enjoy hobbies and activities outside of gaming to maintain a healthy mental balance.
- Remember that winning is never guaranteed — the outcome of every bet is uncertain, and you should be prepared for any result.
Professional Help Available: If you or someone you know is struggling with gambling-related issues, seeking help is a brave and smart move. In Malaysia, there are several resources you can reach out to:
- Talian Kasih — Welfare and crisis helpline 15999 (available 24 hours)
- Ministry of Health Malaysia — Provides counselling and mental health support services
- Your family doctor or a registered counsellor who can assist with early assessment and treatment
C100 support is also available to direct you to the right resources. Reach us at [email protected] or visit FAQ for more information.
Related pages: Terms & Conditions | Privacy Policy | FAQ
C100 promotes responsible gambling practices for all users in Malaysia.
Still Have Questions About Gambling Controls?
The c100 team is here to help you understand your self-control options or answer any questions about responsible gambling. Contact us or check our FAQ.